It is a common practice to script conversations with donors. Sticking too closely to your scipt could work against you. Cameron Becker shares his experience of moving beyond a script to really understand donor motivations.
Donor visits can be stressful. Knowing what to say and how to say it is something that many fundraisers struggle with. Murray Landa offers some practical questions that will result in more listening and less talking.
To stay top of mind with your donors, should you focus on incremental change or radical disruption? Lucy Gower shares a lesson in innovation from the days when Blockbuster went bust.
The reality in this sector is that very few charities are able to retain human resources experts. Hiring and firing people is a big, and sometimes costly, responsibility. Fortunately, Scott Chambers has offered up this great list of our most common HR mistakes and how to avoid them.